FAQ

WHAT ARE YOUR TERMS OF USE?

All of the art work found here at Sami Stamps Blog or found at Etsy is hand drawn by me, Samantha Siemers Ratliff, and is protected by copyright. I reserve all rights to my illustrations.

My works are intended for your personal use and you are not permitted to redistribute any of my illustrations. Lending, coping, sharing, duplicating, trading, mass reproduction, reselling (including as colored clip art)  is against copyright.


You are permitted to make and sell paper crafts and projects that you create by hand. You may sell up to 50 handmade projects per image. Please give credit to Sami Stamps.


For any other inquiries or special requests on terms of use, please contact me. Thank you!

WHAT IS YOUR PRIVICY POLICY?
Any personal information you disclose to us is secure. All transactions are private, as well as your information.

DO YOU HAVE A CHALLENGE BLOG?
Every 1st Friday of the month is our challenge, along with a chance to win free images of your choice from the shop!  Challenges are paper craft creations that include at least one image made exclusively by Sami Stamps. Current details will be posted on our challenge Blog located at the top of our website home page.  We look forward to seeing your handmade art!

IN WHAT FORMATS ARE DIGITAL STAMPS AVAILABLE?
All of the images found in the shop are  high quality 300 dpi non-transparent jpeg, and available in transparent PNG.

HOW DO I USE A DIGITAL STAMP?
You use them much as you would a traditional hand held stamp, only instead of stamping your image with ink by hand; you print the image from your computer. Each stamp is sent via e-mail as a high quality 300 dpi, jpeg.  Simply save images to your computer, and open in the program of your choice. Size your image and print…now color and create!  Cards are among the most popular uses for these images, but I have seen beautiful jewelry pendants, ceramics, art prints, invitations, and magnets, framed collage art, digital scrapbooking,clothing,bags, and much more. The best part about these images is that they take up no space in your craft closet! Before long you will have an archive of beautiful digital images that continue to inspire, and can be used again and again with all of your favorite craft projects.

HOW DOES THE NEWSLETTER WORK?
You may join our news letter group by entering the subscribe link located on the home page. Each news letter is sent via email and includes current updates and news regarding Sami Stamps sales and promotions.

DO YOU OFFER CUSTOM STAMP DESIGN?
I hand draw every image in our shop and I love custom jobs.  If you do not see what you are looking for please contact me with the details of your request. I would love to hear from you! Or visit http://samistampscustomdesigns.blogspot.com/ for a few examples and an answer to some questions.

WHAT IS THE RETURN POLICY?
Due to the nature of digital stamp images, all digital sales are final.

HOW IS SHIPPING?
No shipping or processing fees are charged when purchasing digital stamp images.

HOW LONG WILL IT TAKE TO GET MY ORDER?

After placing a digital stamp order, your image will be sent via e-mail within 24 hours.

WHAT ARE YOUR CUSTOMER SERVICE HOURS?
Unfortunately I do not have set customer service hours. I have a family and my work day depends on them. I will do my best to check my e-mail at least twice a day if not more.